Our thoughts and insights are shared via articles and events held throughout the year

From time to time, we share our insights on Customer Experience with a wider audience than just our own families, friends and clients.

Occasionally we’re busy putting our hands to good use, madly typing our thoughts into blogs, articles and special comments. Have a read below of some of the things we’ve been writing about lately.

Or if you’re not much of a reader, keep your eyes on this page for events we’re appearing at throughout the year. These are of various formats, lengths and subjects, and will often feature one of our great tech partners.  We encourage everyone to come along and not only hear about what is happening in the world of CX, but be a part of the conversation – share thoughts, experiences, opinions and put your questions to the experts.